ScreenMail (http://screenmail.to), a new cloud-based video communication tool, officially launched on June 7th, ending the beta stage. ScreenMail improves productivity in customer-contractor communications, project management, remote collaboration, helpdesk and IT support. You can quickly create video-based reports, video presentation of issues and software bugs, support questions and answers. This reduces the need for real-time communications and meetings.
ScreenMail, a new cloud-based video communication tool, officially launched on June 7th, ending the beta stage. ScreenMail is a tool for sending and receiving videos recorded directly from your desktop screen. You can quickly create video-based reports, video presentation of issues and software bugs, support questions and answers.
ScreenMail enables anyone with a browser and email address to privately and securely record and send videos to each other with a few clicks. The primary users are managers, freelancers, helpdesk and support, subcontractors and software professionals who benefit from the effortless and rich communication method. The videos are exchanged privately and securely using Dream Broker enterprise video platform, a uniquely effective software service used and trusted by hundreds of corporations and government organizations for their video production and hosting needs. ScreenMail improves productivity in customer-contractor communications, project management, remote collaboration, helpdesk and IT support. This reduces the need for real-time communications and meetings.
“Most of our communication so far has required either real-time presence of two parties, or is limited like email or chat. ScreenMail offers a solution between the two, a rich video presentation which is very quick to create, and can be viewed anytime. It is a basic technology that we all should have had years ago.”, says Dream Broker’s CSO Ari Heljakka, the man behind the technology. “With regular email, anyone can communicate with anyone else by text and attachment files, almost instantaneously, without effort. With ScreenMail, it is the same, except that you get to see a full video recording from the other persons screen, complete with her narration.”
Users can sign up for free; professionals and business users with needs for more features can select from supported paid editions. ScreenMail’s email integration makes it trivially easy to connect the screen-recording feature to a wide range of systems, fitting in with your existing practices.
ABOUT DREAM BROKER
Dream Broker is a Finnish software company focused on Internet-based video tutorial solutions. The company offers solutions for tutorials and communications to enable businesses to distribute important information more efficiently. The company strategy is to become a significant international player in the digital online video software market by 2015. The core of the business model is a SaaS-based continuous service model, in which the customer subscribes to the service for an annual fee.
The main product is the browser-based Dream Broker software for producing, sharing and maintaining online videos. The application domains include information system roll-outs, software tutorials and support, staff competence development, change management and communications. The key benefits include speed, cost efficiency and improved competitiveness. Founded in 2007, the company currently employs 40 staff. Dream Broker has experienced an annual growth rate of 100% since its launch. The company has over 300 business customers. In 2011, the company’s turnover was €1.47 million and the target for 2012 is approximately €3 million.
Online Business Manager, Dream Broker Ltd
+358 10 232 7770